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Administrator Old Mutual Life Assurance Company

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Administrator Old Mutual Life Assurance Company
Sandton, Gauteng
Old Mutual is the 2018 No 1 Top Employer in South Africa and Ghana and remains the Industry Leader in Financial Services and Insurance. We have also been certified as a Top Employer in all the 13 countries across the African continent. We are rooted in our purpose of “Enabling Positive Futures” and believe that a great customer experience is anchored in a great employee experience. We strive to enable our employees to Unleash Their Greatness through a Great Career, at a Great Global Company, with Great Leaders, in a Great Culture with Great Rewards and Recognition.
You will part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers’ most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial services needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segment.
This role provides immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an indirect service to customers and intermediates.
  • Responds to immediate requirements within procedure.
  • Uses standard administrative techniques to co-ordinate own work.
  • Product and process knowledge in different areas may differ but basic skills remain the same.
  • Moderate (intermediate) to high level of technical knowledge.
  • Partially multi skilled across product and process relevant to the business area.

KRA’sKey Responsibilities will include amongst others the following:

Documentation Processing
  • Delivers on daily production standards.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate administrative requirements within procedure.
  • Uses standard administrative techniques to coordinate own work.
  • Delivers on daily production standards.

Personal Effectiveness

  • Accepts and lives the company values.
  • Accountable for service delivery through own efforts.
  • Collaborates effectively with others to achieve personal results.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.

Quality Assurance

  • Adheres to service and quality standards.
  • Performs quality checks on own work.

Job Requirements

  • Matric or equivalent
  • Clear credit and criminal records
  • Computer literacy
  • A minimum of 1 year administration experience
  • Preference will be given to candidates within the financial services industry

How to Apply

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