About Liberty: Liberty is a progressive African wealth management group which, for more than fifty years, has delivered innovative long-term solutions that assist customers to achieve financial stability in their chosen lifestyles and throughout their life cycles. As a group of companies Liberty offers an extensive, market-leading range of products and services to help customers build and protect long-term wealth. These include life and health-related insurance, investment management and retirement income facilitation. Customers have flexible choices and the input provided by Liberty’s advisers equips them with the knowledge and expert advice they need to make the right decisions with confidence, no matter what their stage of life. “Our vision is to lead by being the most trusted insurance and investment company in Africa.”
Job Purpose: Promote the New Business Sales of all Personal Lines by responding to leads, preparing quotations for customers, brokers, and underwriting new business policies in accordance with prescribed guidelines.
The Sales Consultant is responsible for the operational and technical results of growing the client base of Liberty STI by achieving agreed closing ratios; and achieving quality targets in compliance with relevant quality procedures.
Extending correct premiums and cover to clients by capturing information according to quality standards.
Provide an efficient and quality service to client on contact valuing client retention.
Escalate customer feedback and objections to ensure continuous improvement.
Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk.
Ensure that you are up to date with all product changes
Meet continuous professional development objectives as required by the industry
A minimum of Grade 12 or equivalent.
3- 5 years’ experience with quoting insurance products and responding to leads.
Job Related Skills
Effective communication and report writing skills
Excellent analytical abilities to grasp the key points from complicated details
Attention to details
Sound knowledge and understanding of personal lines insurance.
Professional corporate appearance
Persuading & Influencing
Relating & Networking
Working with People
Planning & Organising (Time management)
Coping with Pressure & Setbacks
Adapting & Responding to change