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Personal Assistant Metropolitan

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Personal Assistant Metropolitan

ROLE PURPOSE

Provide an effective and efficient administrative, secretarial and operational assistant function to support the manager and department.

REQUIREMENTS

Matric

2-5 year’s secretarial experience

RESPONSIBILITIES AND WORK OUTPUTS

Support diary management activities in order to effectively schedule appointments

Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings

Pro-actively screen incoming calls, correspondence and respond independently where possible

Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications

Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings

Support the flow of information within the manager’s office, ensuring that matters requiring their personal attention are handled speedily

Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes

Order and control office supplies

Accurately escalate client complaints and queries to the relevant department

Ensure files are kept in order and easily accessible

Collate, compile and distribute documents to the required standards within defined time-frames

Attend to ad hoc personal matters

Provide authoritative, expertise and advice to clients and stakeholders

Build and maintain relationships with clients and internal and external stakeholders

Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

Make recommendations to improve client service and fair treatment of clients within area of responsibility

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Develop and maintain productive and collaborative working relationships with peers and stakeholders

Positively influence and participate in change initiatives

Continuously develop own expertise in terms of professional, industry and legislation knowledge

Contribute to continuous innovation through the development, sharing and implementation of new ideas

Take ownership for driving career development

Control and check expense claims for authorisation

Prepare and check invoices and arrange for payments

Identify solutions to enhance cost effectiveness and increase operational efficiency

Manage financial and other company resources under your control with due respect

Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

COMPETENCIES REQUIRED

Business Acumen

Client/ Stakeholder Commitment

Drive for Results

Leads Change and Innovation

Collaboration

Impact and Influence

Self-Awareness and Insight

Diversity and Inclusiveness

DISCLAIMER

Only on-line applications submitted via our careers page will be considered.

Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.

CONTACT DETAILS

For further information please contact Natasha Goliath who is the Provincial Head – Cape Free State – dealing with this position on 021 917 3122.

How to Apply
Please submit your application via our Careers page on www.mmiholdings.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

1 November 2018

Contact Details

Natasha Goliath

natasha.goliath@metropolitan.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

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