Company: Capitec Bank LtdPurpose Statement
- Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
- Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
- Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
- Presenting and conducting self in accordance with brand expectations.
Experience
Minimum:
- No previous experience required
Ideal:
- More than 1 year’s client service experience within a retail/ financial/ banking environment
- Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Commerce or Management
Knowledge
Minimum:
- Knowledge and understanding of:
- Basic calculations
- Retail/consumer service environment
Ideal:
- Knowledge and understanding of:
- Capitec Bank Products
- Internal business processes and procedures
- Organisational Policies, including (but not limited to) the Credit Policy
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
Competencies
- Adhering to Principles and Values
- Adhering to Principles and Values_Acting with Integrity
- Adhering to Principles and Values_Demonstrating Beliefs and Principles
- Adhering to Principles and Values_Showing Community and Social Responsibility
- Delivering Results and Meeting Customer Expectations
- Delivering Results and Meeting Customer Expectations_Championing Customer Needs
- Delivering Results and Meeting Customer Expectations_Delivering High Quality Work
- Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations
- Delivering Results and Meeting Customer Expectations_Serving Customers
- Entrepreneurial and Commercial Thinking
- Entrepreneurial and Commercial Thinking_Controlling Costs
- Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking
- Entrepreneurial and Commercial Thinking_Leveraging Opportunities
- Entrepreneurial and Commercial Thinking_Navigating Organisations
- Following Instructions and Procedures
- Following Instructions and Procedures_Accepting Direction
- Following Instructions and Procedures_Following Policies and Procedures
- Following Instructions and Procedures_Managing Meetings
- Following Instructions and Procedures_Managing Risk
- Following Instructions and Procedures_Managing Time
- Following Instructions and Procedures_Working Safely
- Persuading and Influencing
- Persuading and Influencing_Making a Strong Impression
- Persuading and Influencing_Making Convincing Arguments
- Persuading and Influencing_Negotiating Agreements
- Presenting and Communicating Information
- Presenting and Communicating Information_Communicating Effectively
- Presenting and Communicating information_Presenting and Public Speaking
- Relating and Networking
- Relating and Networking_Creating and Maintaining Networks
- Relating and Networking_Establishing Relationships
- Relating and Networking_Interacting with People at Different Levels
- Relating and Networking_Managing Political Situations
Additional Information
- A valid driver’s licence is preferred
- Must have access to transport (personal/public)
- Clear criminal and credit record
- Flexible and mobile across regions is an advantage
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
How to Apply
Find and apply for Capitec Bank Jobs Here
NB: Do not pay for any job placement, a job cannot be sold. The job has to pay you not the other way round. Here are some tips for you to identify jobs that are not real. HOW TO SEE IF A JOB IS A SCAM/FAKE Below are ten tips to see if a job is a scam. Note that on this website we do not post such kind of jobs. 1.They Use Personal/free email instead of company email. , e.g: (hotmail. gmail, webmail, yahoo, mail e.t.c). Sometime their email will say Eskom@gmail.com, Transnet@webmail.com or Netcare@yahoo.com. The companies mail should say Eg application@eskom.com, recruitment@Transnet.com or Mothobi@Netcare.co.za it can't be eskom@gmail it must be statement them after @ is name of company not before @
2. They Use Personal Cell Number Instead of a Land-line/company tell (e.g. 073, 082. 061. 060 e.t.c) Companies use 011, 021, 041, 057, 031 ETC.
3. They Need Upfront fee for the job placement (e.g. pay R120 for your Job placement or Test) company needs you not other way round so they can't ask for money why can't they take it from your salary when they hire you? Even recruitment agency are paid by companies that require people.
4.They Rent CBD Flats for their interviews and fake tests , (e.g. what house commissioner street johannesburg flat/Floor no.22)
5. They require many people to Apply (e.g 100 people needed to work at call centre immediately) and requirements are simple that almost everyone qualify
6. They always have many different fake fields for everyone (Drivers, Cleaners, Call Centre, Nanny, Security Jobs e.t.c)
7. Their Job Posts are always : With or Without Qualifications/Experience
8. Some uses SMS Like : sms CLEAN to 4392 (This is just an example) or Comment with Yes or Phone Numbers
9. They Frequently Advertise the same Job Ad throughout the year
10. Their Job Content has less information and don't have Application End Date/ Closing Date. So, be warned and be cautious when you see jobs like these and never pay for a job, your job has to pay you. Thank you
(Visited 2,173 times, 1 visits today)