FNB Graduate Traineeship Programme


Closing Date: 08 August 2019
Location: Johannesburg


The trainee role is a developmental pipeline for key roles in business units.

Experience And Qualifications

Students currently completing their final year of university degrees in:

  • Commerce (Accounting, Business Management, Finance, Economics etc),
  • Actuarial Science,
  • Mathematics,
  • Statistics,
  • Engineering,
  • Marketing,
  • Human Resources Management
  • Industrial Psychology,
  • Information Systems,
  • Computer Science

This is not an exhaustive list of degrees


Responsibilities

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning
  • Participate in the innovation process in the business and contribute toward new innovations against objectives
  • Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful
  • Manage graduate development plan by completion of training assignments
  • Manage graduate development plan to increase own competencies and skills by attendance of training
  • Manage own development to increase own competencies
  • Live the values of the business through demonstrating and displaying of the values required in the business

How To Apply

Apply Online for the FNB: Graduate / Internship Programme 2019


(Visited 1,069 times, 1 visits today)

Client Service Specialist FNB Johannesburg

Client Service Specialist FNB Johannesburg

 

Purpose

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests. Deliver individual results through personal effort and skill. Build and maintain strong relationships with our internal and external stakeholders.

 

About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

Experience and qualifications

  • Grade 12 or relevant tertiary qualification.
  • 2 year Customer Care/ Call Centre environment experience.
  • Experience of dealing with high level customer queries in a Customer Care environment.

Additional requirements

There are no additional requirements associated with this vacancy.

Responsibilities

  • Drive significant growth and profitability in the context of cost management
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Manage existing clients and grow portfolio through making contact and generating leads
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
  • Maximise cross sell opportunities and strengthen client relationships
  • Prepare business communication that is of a professional standard
  • Ensure all communications with clients are professional, resulting in compliments. Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
  • Comply with governance in terms of legislative and audit requirements
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies
  • Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system.
  • Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
  • Manage own development to increase own competencies

How to Apply

To apply for this position click here

To find similar jobs at FNB click here

(Visited 1,042 times, 1 visits today)

Personal Assistant FNB Johannesburg

Personal Assistant FNB Johannesburg

 

At FNB, we’re always looking for individuals who are ready for the big world. And ready to make a difference. Through the work you’ll do and the attitude you bring, you can shape the organisation, the industry and the world. Because we’re driven to not only help customers but are also determined to create a better world.

 

About us

Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.

Purpose

To provide an executive administrative support, ensuring a high level of confidentiality at all times

Experience and qualifications

  • Grade 12
  • 2 – 5 years experience at executive level

Additional requirements

There are no additional requirements associated with this vacancy.

Responsibilities

  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Supporting the direct report at the time of results, including presentations and Interact with the underlying business units on behalf of the direct report.
  • Keep the Direct Report informed of various activities within and outside the Group through effective networking and building business relations
  • Ensure all communications with clients are professional, resulting in compliments.
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Comply with governance in terms of legislative and audit requirements
  • Travel arrangements (local and international)
  • Ensure the Diary Management activities are executed on time to support with efficiencies
  • Planning of department functions in advance of diary and control activities required
  • Type business letters, minutes, memorandums, schedules and general correspondence.
  • Handling documentation that requires the attention of the direct report and preparing reports on various matters by analysing reports and providing feedback.
  • Manage own development to increase own competencies

How to Apply

To apply for this position click here

To find other personal assistant jobs click here

(Visited 850 times, 1 visits today)

FNB is Hiring Trainees

With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit. We share accountability with our employees and provide you with the best possible opportunities to learn and grow.

We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource. If you share our values of being: Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s EE Strategy.

This trainee role is a developmental pipeline for key roles in business units.

Requirements

Students currently completing their final year of university degrees in:

  • Commerce (Accounting, Business Management, Finance, Economics etc)
  • Actuarial Science
  • Maths
  • Statistics
  • Engineering
  • Marketing
  • HR
  • Industrial Psychology
  • Information Systems
  • Computer Science
  • This is not an exhaustive list of degrees

Only South African citizens need apply.

Duties

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning
  • Participate in the innovation process in the business and contribute toward new innovations against objectives
  • Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful
  • Manage graduate development plan by completion of training assignments
  • Manage graduate development plan to increase own competencies and skills by attendance of training
  • Manage own development to increase own competencies
  • Live the values of the business through demonstrating and displaying of the values required in the business

How to Apply

All appointments will be made in line with the Bank’s EE Strategy.

Closing: 3 August 2018

CLICK HERE TO APPLY ONLINE

(Visited 4,215 times, 1 visits today)

FNB is Hiring See Positions Here

Location: Johanneburg

Start Date: January 2018

NOTE:

The Programme is also open to students from the following countries: Zambia, Botswana, Namibia, Swaziland, Lesotho, Tanzania, Ghana and Mozambique. You will be seconded to FNB South Africa during the first year of the programme, and in January, the following year, you will join FNB in your home country.

Degrees and subjects relevant to the various opportunities on offer at your company

  • IT Degrees– Information Systems, Computer Science, Informatics
  • Quantitative Degrees – Actuarial Science, Statistics, Mathematics, Computational and Applied Mathematics
  • Commerce Degrees – Accounting, Finance, Agricultural Economics, Marketing, Legal
  • Engineering Degrees – Electrical Engineering, Computer Engineering and Industrial Engineering

How To Apply

Go to www.fnb.co.za/careers, click on The Future League Graduate Programme, click on International, click on Apply Now, register, and upload your CV and Academic Record

Closing Date: 20 August 2017

(Visited 219 times, 1 visits today)

FNB Recruitment: Apply With Your Mobile Phone

Closing Date: 30 June 2017
Location: Johanneburg

Duration: 1 Week

Degrees and subjects relevant to the various opportunities on offer at your company

  • IT Degrees– Information Systems, Computer Science, Informatics
  • Quantitative Degrees – Actuarial Science, Statistics, Mathematics, Computational and Applied Mathematics

FNB Future League Week gives you, the student who wants more from a career, the opportunity to experience FNB across various disciplines and most importantly, gets you an insider’s glimpse of what it would be like to work at FNB. Here we’ll show you how your specific studies are put into practice.

How To Apply

Go to www.fnbgrad.mobi, click on Apply Now, register, and upload your CV and Academic Record

(Visited 120 times, 1 visits today)